Language is important: Getting the right language; simple accessible and appropriate language. Positive affirming language that unites
The word protocol did not fit in with our first point; so 1. Rules don’t work in all contexts. 2. Ask questions. Keep asking questions. 3. Stay current in the changing times and circumstances in communities 4. Focus on what matters 5. Deep listening and respect are starting points 6. Implement across all sectors: Ask this question: Do you want my job?!